FAQ
General
What is GPLCrafter.com?
GPLCrafter is an online shop for premium WordPress plugins and themes. Here you get the opportunity to buy the most popular GPL licensed plugins and themes for the best price.
What differentiate GPLCrafter?
We are one of the few sites that exclusively offer GPL products. Unlike other sites, we make sure that our products are only licensed under GPL. Some products, in addition to the GPL license, have other licenses that make selling the products illegal. So you can be sure that we are a fully legal site.
Why are we so cheap?
WordPress was created under the GPL license with Copyleft. Therefore, all plugins and themes created under WordPress must have the same license. This licensing makes the modification and commercial redistribution possible and allows us to resell WordPress products for a reasonable price.
What can I do, if my desired product is not available?
If your desired product is not available please contact us. We will take care to offer this product promptly in our online shop,
if it’s only released under the GPL license.
I can not find an answer for my question. What now?
If you still can not find an answer to your questions, you have two options. You can communicate with us via our LiveChat or you can use our Forms.
What support does GPLCrafter offer?
We want to ensure customer satisfaction. GPLCrafter has set up a LiveChat for this purpose. If you have questions or comments, you have the opportunity to get in touch with our account manager in real-time. This will allow your question or concern to be answered directly without any long time delay.
How can I update purchased plugins and themes?
Please note that updates can come with a delay of 24 hours. If an update for your product is available, we will notify you with an email. Therefore, please provide an active email account when you sign up. For more information, how to update your plugin or theme, please read the following post here.
Additional information: We regularly update our products, as soon we are notified about an update. We download and upload these modifications on our server, so you have directly access to these updates. All products come with 2 years of free updates. After this period, you have to purchase the item again, to be up-to-date.
Payment
Which payment options are available?
We are offering you many payment options so that you can be flexible when making your payment. The following payment options are available from GPLCrafter: PayPal, Klarna, Stripe (Visa, American Express), SEPA Direct Debit, Sofortüberweisung, Griopay, SEPA Direct Debit. Once you have selected your desired product, you can choose one of the various payment options in the shopping cart.
How do I download my purchased product?
After the payment-process, you will get automatically to the download site. There, you have access to the purchased product via download link. Also, when you have purchased your product, you will receive an email confirming your purchase. A short time later, you will receive another email with a download link to your product. This is available to you as a zip file, which you can easily download.
If you also have an account on GPLCrafter, you will see any downloads under the category “Downloads”.
Membership
What are the advantages of membership at GPLCrafter?
With a membership, you have free access to all our products and their updates, which are provided on GPLCrafter.
How do I download premium plugins and themes when I have a membership?
If you have a GPLCrafter membership, you will find the “Membership” page through the navigation bar. Here you will find all the premium plugins and themes available, which you can easily download for free.
Alternative: Find your desired product and open the product page. Click the button “download”.
Security
Are the products on this website original?
All WordPress Premium plugins and themes are original and 100% GPL licensed. Copyleft is a clause contained in GPL that ensures that you have the same license as the original version. This means that any derived or modified version of GPL software, if it’s accessible for public, must also have the same GPL license. Based on copyright, the Copyleft symbol looks exactly the same, just upside down.
